Dr. Mandi Murtaugh Physical Therapy + Yoga is hiring!
If you enjoy working in a queer-friendly space of healing, this role may be for you. Our practitioners are experts at helping people move through life’s threshold seasons—fertility, pregnancy, postpartum, menopause and beyond—with care, wisdom, and empowerment.
This administrative assistant role will report directly to the Owner, Dr. Mandi Murtaugh.
You’ll serve as the patients’ liaison for scheduling needs while supporting the clinic with day-to-day maintenance. Your customer service skills will leave patients feeling seen, heard, warm and welcome in this vulnerable and trauma-sensitive environment of holistic care.
We are seeking someone who can hit the ground running from day one, and feels enthusiastic about both business and personal growth in this role.
This is a great fit if you have experience in:
Working in a clinic setting
Working with scheduling, billing, and patient care.
Customer service experience handling vulnerable information and topics.
Working with patients with HIPPA with regard for respect and privacy
This is a great fit if you feel:
Confident with scheduling software
Excited about being a part of a collective team, but with your own responsibilities
Comfortable making and receiving phone calls
Comfortable being around babies and pregnant people
Ready to be a part of a team with a growth mindset and big goals for this next chapter in the business
Clinic/studio maintenance responsibilities include but are not limited to:
Laundry
Light cleaning & tidying
Supply restock
Scheduling
Fielding Appointment Request forms and contacting patients to schedule
Following script confidently to educate prospective patients about our practice and what our clinicians treat
Check in/out patients before and after appointments
Communication with patients for: scheduling, retention, satisfaction
Complete transactions for patient purchases of supplies and treatment packages
Patient Coordination
Manage paperwork from referrals
Faxing
Communication with referring providers
Softwares used:
Gsuite
Jane App (electronic medical record)
Spruce (Phone system)
Now Hiring
Scheduling Coordinator
Hours
Monday–Friday
10-15 hours/week
Compensation
$25/hour